Shipping policy
Of course! The process starts with a successful payment, then moves to packing and, lastly, it ships from our warehouse to your doorstep!
The shipping date is 8th every month. Our warehouse crew works hard to position each product delicately in your box, while making sure the presentation is impeccable. Kindly note that sometimes there may be shipping delays and/or product back-orders due to a stall involving the vendor/brand fulfilment process.
Our cut-off date for new subscriptions is the 30th of each month. Upon subscribing, you are subscribing for the next months box. For example, if you join us on January 29 at 11:59 p.m. ET, your first box will be a February box, which ships by the 8th of February. However, if you subscribe on February 1 at 12 a.m. ET, your first box will be a March box.
The payment for your first The Redhead Secret Club will be withdrawn at the time of checkout. For subsequent boxes, payments are automatically on the 15th of the month, regardless of sign up date. The boxes ship first week of the month, by the 8th.
For example, if you purchase a subscription plan on 5th of January, you will be billed straight away, and your box will be shipped on 8th of February. On the 15th of February, you will be billed for your March box, which will ship on 8th of March, and on 15th of March, you will be billed for your April box.
Shipping costs are already included in the price for those located in the United States.
Canadian residents will incur a $17.95 shipping fee for each box/month purchased. Applicable fees, such as exchange rates are incurred by the bank and/or credit card company and are not managed by The Redhead Secret Club. Customers are responsible for paying the duty and other customs clearing expenses.
Residents of The United Kingdom will incur a $17.95 shipping fee for each box/month purchased. Applicable fees, such as exchange rates are incurred by the bank and/or credit card company and are not managed by The Redhead Secret Club. Customers are responsible for paying the duty and other customs clearing expenses.
European residents will incur a $17.95 shipping fee for each box/month purchased. Applicable fees, such as exchange rates are incurred by the bank and/or credit card company and are not managed by The Redhead Secret Club. Customers are responsible for paying the duty and other customs clearing expenses.
Australian and New Zealand residents will incur a $24.95 shipping fee for each box/month purchased. Applicable fees, such as exchange rates are incurred by the bank and/or credit card company and are not managed by The Redhead Secret Club. Customers are responsible for paying the duty and other customs clearing expenses.
We strongly encourage those who intend to subscribe to read the terms and conditions, so they are aware of the any and all charges involved with our recurring service.
We are also more than happy to answer your questions via out Live Chat, or via email @ support@theredheadsecretclub.com.